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宏碁

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 6 条

  1. 2026

    宏碁行動電源列入台灣8大品牌逾8.7萬台召回名單

    宣布召回

    經濟部公告召回8大品牌共計超過8.7萬台行動電源，包含宏碁、LaPO、普格爾、GTCASE、優迷、神腦國際、亞果元素及GUXON等品牌。召回原因涉及過熱、電池膨脹、電芯瑕疵及放電管理晶片異常等安全隱憂，恐有起火或熱失控風險。主管機關呼籲民眾若屬公告召回型號應立即停止使用，並透過各品牌指定管道辦理退換貨。

    经济部公告召回8大品牌共计超过8.7万台行动电源，包含LaPO、acer、普格尔、GTCASE、优迷、神脑国际、亚果元素及GUXON等品牌，召回原因涉及过热、电池膨胀、电芯瑕疵及放电管理晶片异常等安全隐忧，恐有起火或热失控风险。主管机关呼吁民众若属公告召回型号应立即停止使用，并透过各品牌指定管道办理退换货。

    品牌回应

    • 召回 — LaPO

      LaPO：型號為WT-08P，召回數量25,000台（產製期間為2025年4月到2025年10月）。主因為電池膨脹，可聯繫LaPO客服或授權門市辦理免費回收與換貨。

    • 召回 — acer

      acer：型號為Gadget P-187，召回數量17,856台（產製期間為2025年9月1日到2026年5月6日）。因存在過熱風險，請聯繫唯融新創股份有限公司客服處理。

    • 召回 — 普格爾PUREGEAR

      普格爾PUREGEAR：型號為10488PG（特定序號F4FAD），召回數量1,000台（產製期間為2025年4月到2025年12月）。因電芯瑕疵，請聯繫奇亞通信有限公司客服進行檢測與回收。

    • 召回 — GTCASE

      GTCASE：型號為POT-648，召回數量3000台（產製期間為2025年9月到2025年11月）。因放電管理晶片部分異常，請聯繫廣鴻企業有限公司客服辦理換貨。

    来源摘录

    • 根據經濟部公告，今年被召回的行動電源，問題包括過熱、電池膨脹、電芯瑕疵及放電管理晶片異常等，部分產品可能增加起火或熱失控風險，品牌也陸續提供換貨、退款或其他補償方案，提醒消費者，手上的產品符合公告型號或批號，應先停止使用，再依業者公布的方式辦理。
    • 近期行動電源自燃事故頻傳，經濟部緊急公告召回8大品牌共計超過8.7萬台行動電源，包含LaPO、acer、普格爾、GTCASE、優迷、神腦國際、亞果元素及GUXON等品牌。主要召回原因涉及過熱、電池膨脹及電芯瑕疵等安全隱憂，恐有起火風險。
    来源

  2. 2021

    KPN针对六家公司提起专利诉讼

    提起诉讼

    2021年1月，KPN针对小米、Coolpad、BLU Products、Bullitt Group、Acer和u-blox提起六起诉讼。诉讼指称这些公司侵犯了至少两项KPN专利。宏碁是此次诉讼中被点名的六家被告之一。

    来源摘录

    • KPN start zes rechtszaken voor het onrechtmatig gebruik van KPN-technologie voor smartphones en andere draadloze apparaten. De provider start de rechtszaken tegen Xiaomi, Coolpad, BLU Products, Bullitt Group, Acer en u-blox. Zij zouden volgens KPN zeker twee KPN-patenten schenden.
    来源

  3. 2021

    宏碁确认印度售后服务系统遭到攻击

    问题披露

    宏碁确认其印度售后服务系统检测到一次孤立攻击。Desorden声称入侵宏碁服务器并窃取文件；宏碁表示此次事件未对运营和业务造成重大影响。

    品牌回应

    • 调查 — Acer

      conducted a full scan of their systems

    • 持续披露 — Acer

      notifying their customers in India who may have been affected by the data breach

    来源摘录

    • According to reports, a group by the name of Desorden claims to have hacked and breached into Acer’s servers in India. They’ve apparently stolen over 60GB of Acer’s files, which contain everything from customer and corporate information as well as accounts and financial data.
    • Acer meanwhile have released a statement, acknowledging that they’ve detected an isolated attack on their after-sales service systems in India but stress that there’s been no significant impact to their operations and business. They also state that they’ve already begun their security protocols and conducted a full scan of their systems as well as notifying their customers in India who may have been affected by the data breach.
    • KUALA LUMPUR, Oct 16 ― This year has not been kind to tech giants everywhere, with a number of major names like Gigabyte and Electronic Arts having had to deal with cyberattacks and ransomware. However, none of them so far have been as unlucky as Acer, with the Taiwanese company having confirmed that it suffered its second data breach this year.
    来源

  4. 2021

    宏碁确认印度售后服务系统发生孤立安全漏洞

    问题披露

    宏碁确认其印度本地售后服务系统发生一起孤立安全漏洞。攻击者声称掌握公司的敏感信息；宏碁表示已进行全面系统扫描，并通知印度消费者，尤其是风险较高者。

    品牌回应

    • 调查 — Acer

      they immediately conducted a full system scan after detecting the attack

    • 持续披露 — Acer

      they still informed their consumers in India, especially those who are more at risk

    来源摘录

    • On the other hand, the anonymous Acer spokesperson explained that they immediately conducted a full system scan after detecting the attack. But, they still informed their consumers in India, especially those who are more at risk.
    • an Acer spokesperson confirmed the latest malicious campaign, saying that they detected an isolated breach on the company's local after-sales service system in India.
    • Acer is also devoting additional resources to further strengthen the security infrastructure in India with the help of cyber security experts and authorities.
    来源

  5. 2021

    宏碁报告遭遇勒索软件攻击

    问题披露

    报道称宏碁遭遇勒索软件攻击，攻击者索要5000万美元赎金，并威胁泄露窃取的数据。宏碁表示已向执法及数据保护机构报告近期发现的异常情况，但没有承认遭遇勒索软件攻击。

    品牌回应

    • 持续披露 — Acer

      Reported recent abnormal situations observed to the relevant law enforcement and data protection authorities in multiple countries.

    来源摘录

    • Reported recent abnormal situations observed to the relevant law enforcement and data protection authorities in multiple countries.
    • Taiwanese computer maker Acer was hit by one of the biggest, if not the biggest ransomware attacks in history.
    • The hackers have given Acer until March 28 to pay up before they would leak the data they stole on the internet.
    来源

  6. 2020

    Google推出ChromeOS更新问题的临时修复

    整改

    ChromeOS更新导致CPU使用率过高并使受影响设备变得很烫后，Google推出了临时修复。报道还称Google计划通过后续更新永久修复该问题。

    当事方说明的目的. 解决此次更新造成的问题。

    品牌回应

    • 整改 — Google

      Google says it has now pushed out a temporary fix for the problem.

    来源摘录

    • Not only did this cause affected devices to become incredibly hot, but it also crushed the Chromebooks' performance and battery life.
    • Thankfully, Google has pushed out a temporary fix that should address the problem.
    来源