Acer controversies

Company response

• Recall — LaPO

  LaPO：型號為WT-08P，召回數量25,000台（產製期間為2025年4月到2025年10月）。主因為電池膨脹，可聯繫LaPO客服或授權門市辦理免費回收與換貨。

• Recall — acer

  acer：型號為Gadget P-187，召回數量17,856台（產製期間為2025年9月1日到2026年5月6日）。因存在過熱風險，請聯繫唯融新創股份有限公司客服處理。

• Recall — 普格爾PUREGEAR

  普格爾PUREGEAR：型號為10488PG（特定序號F4FAD），召回數量1,000台（產製期間為2025年4月到2025年12月）。因電芯瑕疵，請聯繫奇亞通信有限公司客服進行檢測與回收。

• Recall — GTCASE

  GTCASE：型號為POT-648，召回數量3000台（產製期間為2025年9月到2025年11月）。因放電管理晶片部分異常，請聯繫廣鴻企業有限公司客服辦理換貨。

Source excerpt

• 根據經濟部公告，今年被召回的行動電源，問題包括過熱、電池膨脹、電芯瑕疵及放電管理晶片異常等，部分產品可能增加起火或熱失控風險，品牌也陸續提供換貨、退款或其他補償方案，提醒消費者，手上的產品符合公告型號或批號，應先停止使用，再依業者公布的方式辦理。

• 近期行動電源自燃事故頻傳，經濟部緊急公告召回8大品牌共計超過8.7萬台行動電源，包含LaPO、acer、普格爾、GTCASE、優迷、神腦國際、亞果元素及GUXON等品牌。主要召回原因涉及過熱、電池膨脹及電芯瑕疵等安全隱憂，恐有起火風險。

Source excerpt

• KPN start zes rechtszaken voor het onrechtmatig gebruik van KPN-technologie voor smartphones en andere draadloze apparaten. De provider start de rechtszaken tegen Xiaomi, Coolpad, BLU Products, Bullitt Group, Acer en u-blox. Zij zouden volgens KPN zeker twee KPN-patenten schenden.

Company response

• Investigation — Acer

  conducted a full scan of their systems

• Ongoing disclosure — Acer

  notifying their customers in India who may have been affected by the data breach

Source excerpt

• According to reports, a group by the name of Desorden claims to have hacked and breached into Acer’s servers in India. They’ve apparently stolen over 60GB of Acer’s files, which contain everything from customer and corporate information as well as accounts and financial data.

• Acer meanwhile have released a statement, acknowledging that they’ve detected an isolated attack on their after-sales service systems in India but stress that there’s been no significant impact to their operations and business. They also state that they’ve already begun their security protocols and conducted a full scan of their systems as well as notifying their customers in India who may have been affected by the data breach.

• KUALA LUMPUR, Oct 16 ― This year has not been kind to tech giants everywhere, with a number of major names like Gigabyte and Electronic Arts having had to deal with cyberattacks and ransomware. However, none of them so far have been as unlucky as Acer, with the Taiwanese company having confirmed that it suffered its second data breach this year.

Company response

• Investigation — Acer

  they immediately conducted a full system scan after detecting the attack

• Ongoing disclosure — Acer

  they still informed their consumers in India, especially those who are more at risk

Source excerpt

• On the other hand, the anonymous Acer spokesperson explained that they immediately conducted a full system scan after detecting the attack. But, they still informed their consumers in India, especially those who are more at risk.

• an Acer spokesperson confirmed the latest malicious campaign, saying that they detected an isolated breach on the company's local after-sales service system in India.

• Acer is also devoting additional resources to further strengthen the security infrastructure in India with the help of cyber security experts and authorities.

Company response

• Ongoing disclosure — Acer

  Reported recent abnormal situations observed to the relevant law enforcement and data protection authorities in multiple countries.

Source excerpt

• Reported recent abnormal situations observed to the relevant law enforcement and data protection authorities in multiple countries.

• Taiwanese computer maker Acer was hit by one of the biggest, if not the biggest ransomware attacks in history.

• The hackers have given Acer until March 28 to pay up before they would leak the data they stole on the internet.

Company response

• Remediation — Google

  Google says it has now pushed out a temporary fix for the problem.

Source excerpt

• Not only did this cause affected devices to become incredibly hot, but it also crushed the Chromebooks' performance and battery life.

• Thankfully, Google has pushed out a temporary fix that should address the problem.