A2B controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2014
Taxi-payment surcharge controversy
Cabcharge faced criticism over the 10 percent surcharge historically applied to card-paid taxi fares. The surcharge was investigated by the Reserve Bank of Australia and was limited by law to 5 percent in New South Wales in December 2014; Victoria had also imposed a 5 percent limit following taxi-industry inquiry recommendations.
2010
Cabcharge settled Federal Court competition proceedings
Cabcharge admitted three contraventions of the Trade Practices Act. The Federal Court approved a settlement involving $14 million in civil penalties and $1 million in costs, described as the highest penalty at that time for misuse of market power.
2010
Federal Court competition-law penalty
Following proceedings brought by the ACCC in 2009, Cabcharge admitted three contraventions involving alleged misuse of market power and competition-restricting conduct in taxi payments and related equipment. The Federal Court approved a settlement imposing $14 million in civil penalties and $1 million in costs.
2009
ACCC commenced Federal Court proceedings against Cabcharge
The Australian Competition and Consumer Commission brought proceedings alleging that Cabcharge misused market power and engaged in conduct that substantially lessened competition in taxi payment and related equipment markets.