Products
Zuora sells a subscription management SaaS platform for businesses utilizing a subscription-service model.[43] The Zuora Central platform lets companies keep track of subscription payments, billing, collections, pricing, product catalogs, and accounting.[7][39][44] In addition to Zuora Central, Zuora's four primary SaaS applications are Zuora Billing, for recurring billing operations; Zuora Revenue, for revenue recognition; Zuora CPQ, sales quoting for subscription businesses; and Zuora Collect, for payment collections.[45] Zuora's app marketplace, Zuora Connect, allows partners to develop and list apps built on the Zuora Central platform.[46] In May 2020, a new version of the Zuora Central platform was released, with pre-built workflows, a new data query feature enabling faster access to live distributed data, an audit trail feature, and a new Zuora Central Sandbox tool to test and deploy new features.[47]
On 5 June 2018, Zuora announced Subscription Order Management, designed to help customers process renewals and more complex deals. It addresses the shift from subscription growth related to acquiring new customers to growth from existing customers.[48] In June 2019, at its Subscribed San Francisco conference, the company announced the Zuora Central Developer Platform, allowing developers to integrate Zuora's services with external services.[49] It was introduced in early 2020.[50][51]
In 2021, Real-Time Revenue was released, allowing businesses to automate the process of reconciling and analyzing their revenue and more accurately close their books.[52]
On February 14, 2025, Silver Lake, in partnership with GIC, completed its acquisition of Zuora for $10.00 per share in cash, valuing the company at $1.7 billion. Zuora's common stock was delisted from the New York Stock Exchange. Founder and CEO Tien Tzuo rolled over a majority of his ownership stake.[53][54]