Trams
Trams make an important contribution to public transport in the city, with the tram network serving most city neighbourhoods, and are the backbone of public transport within the city. Most of the tram lines run from city periphery to city periphery via the city centre.
The VBZ owns the tram infrastructure within the city, and operates trams both over its own infrastructure and over the infrastructure of the Stadtbahn Glattal, a light rail system situated to the north of the city and owned by the Verkehrsbetriebe Glattal (VBG). Whilst some of the lines operated over the Stadtbahn Glattal are branded as VBG lines, all such services are actually operated by the VBZ under contract to the VBG.[6]
The joint tram network of the VBZ and VBG comprises 15 separate lines:, , , , , , , , , , , , , and (lines 10 and 12 are jointly operated with VBG, and line is operated by AVA). The former tram line 1 was later converted into trolleybus line 31.[8] Due to the construction work at Bahnhofquai/HB tram stop between 14 December 2025 and 12 December 2026, the temporary and were created to take over the disconnected parts in the northern network of the lines 4, 11, 13, and 14.[9] The network operates on meter gauge track, electrified using overhead line at 600 V DC. The VBZ infrastructure is largely street based, with varying degrees of segregation from other street traffic but little use of dedicated rights of way for the trams with the notable exception of a tram tunnel in north-east Zurich that was originally built for an abortive metro system, and modified for tram usage. By contrast, on VBG infrastructure, VBZ trams operate on long stretches of dedicated track.[6][10]
The independent Forchbahn (FB) railway uses VBZ trackwork to reach the centre of Zurich from the eastern edge of the city. The FB trains operate largely in the street for this section of their route, sharing track with VBZ tram lines, but are categorised as part of the city's S-Bahn railway network rather than as part of the tram network. Two membership associations, the Zurich Tram Museum and the Aktion Pro Sächsitram, also use VBZ tracks to operate occasional heritage tram services.[6][10]
The VBZ owns 313 tram vehicles, which between them cover over 16 million vehicle-kilometres per year. Of these, 88 are modern low-floor Bombardier Cobra trams delivered between 2001 and 2010. All the remaining trams in regular passenger service are of the Tram 2000 design, of which 201 vehicles were delivered between 1976 and 1992. Whilst the Tram 2000 is a high-floor design, 23 trams have been rebuilt with the addition of a low-floor centre section. Unlike the five-section Cobras, which normally only operate singularly, the Tram 2000 vehicles are composed of one, two, or (in the case of rebuilt units) three sections, and in most cases operate in multiple.[11][12]
The tram network carries 202 million passengers trips per year, adding up to 368 million passenger-kilometres.[13]
Trolleybuses
The city's tram lines are supported by 6 trolleybus lines (,, , , , ; line 34 was subsumed into line 31 in 2017),[14] with a total route length of 54.0 km. As with the city's tram lines, most of the trolleybus lines run from suburb to suburb, although their penetration of the city centre is less complete than the trams. Like the tram network, the trolleybus network is electrified using overhead line at 600 V DC, and shares a common electrical supply infrastructure.[15]
Service is provided by 80 trolleybuses, which between them cover over 5 million vehicle-kilometres per year. All the city's trolleybuses are articulated buses, with 17 being extra-long double-articulated vehicles. All the double-articulated vehicles, along with a further 18 of the single-articulated units, are low floor.[11][12]
The trolleybus network carries 54 million passengers trips per year, adding up to 119 million passenger-kilometres.[13]
Motor buses
As of 2013, the VBZ operated 59 motor bus lines. The bus lines can be broken down into urban routes (18 lines), district routes (9 local minibus operated feeder lines within the city) and regional routes (32 lines in the region around the city).[15]
As of 2025, the VBZ operates 113 motor buses, of which 19 are standard buses, 86 are articulated buses and 8 are minibuses. The fleet consists of 49 Neoplan N 4516 (all articulated), 50 Mercedes Citaro (19 standard, 31 articulated), and 14 MAN buses (6 articulated Lions City, 8 A35 midibuses).[16][17]
VBZ buses on the urban routes cover just under 6 million vehicle-kilometres a year per year, with district routes adding a further 1 million vehicle-kilometres and regional routes contributing 2 million vehicle-kilometres. Additionally, much of the regional service is provided by contractors operating on behalf of the VBZ, with such services covering a further 4 million vehicle-kilometers per year.[11]
Funiculars and rack railways
The VBZ operates two funiculars and one rack railway within the city of Zurich:
- The Rigiblick funicular, in the north-east of the city, connects a lower station served by tram and trolley bus lines with an upper station at Rigiblick on the Zürichberg hill. It is both owned and operated by the VBZ.[6]
- The Polybahn funicular, in the centre of the city, links the city centre with the university. It is operated by the VBZ on behalf of its owners, the banking group UBS AG.[6]
- The Dolderbahn rack railway, in Zurich's eastern suburbs, connects a lower station served by trams with an upper station adjacent to the Dolder Grand Hotel. It is operated by the VBZ on behalf of its owners, the Dolderbahn-Betriebs AG.[6]
Tariffs and tickets
All services operated by the VBZ operate on a proof-of-payment system. Passengers are required to purchase a ticket before boarding any vehicle. Passengers may board through any door and are not required to show tickets on boarding.
Tickets may be purchased from machines found at all of the VBZ's tram stops, and many bus stops. At bus stops without ticket machines, passengers without tickets must board through the front door and purchase a ticket from the driver. Ticket checks are randomly carried out by roving teams of fare inspectors, and penalties are imposed on passengers found without a valid ticket.[18]
VBZ's passenger services are operated within the tariff and ticketing system provided by the cantonal public transport authority Zürcher Verkehrsverbund (ZVV). This system covers the whole of the canton of Zurich and thus covers travel on services provided by many other operators, and includes the Zurich S-Bahn suburban rail network. Free transfer is permitted between different vehicles, lines, modes and operators, provided a ticket valid for the whole journey is held.[19]
The ZVV system is zonal in nature, with fares for individual journeys set by the zones the journey passes through. Not all zones are equal, with higher fares being charged for travel in some zones.
Other activities
Besides its passenger transport activities, VBZ, jointly with the city refuse and recycling department ERZ, operates the cargo tram to collect bulky waste. The cargo tram serves 9 different collection points around Zurich, calling at each on different days of the month. The collected refuse is taken to a specially constructed siding at the ERZ yard adjacent to the Werdhölzli tram terminus.[20]
VBZ also offers various services such as the hire of heritage trams, engineering and repair services using its well-equipped and modern workshops and also transport consulting services.
In 1927, a group of VBZ employees founded their own football club called FC VBZ. As of 2020, the club is still active and competes in the corporate league.
