Criticism
Playrix has been criticised for its use of deceptive or false advertisements on mobile advertisement platforms such as AdMob.[55] Advertisements for many of their games like Township, Fishdom, Gardenscapes, and Homescapes display gameplay that does not represent the actual gameplay of the product in question.[56] In September 2020, the United Kingdom's Advertising Standards Authority ruled that two advertisements for Homescapes and Gardenscapes were misleading and "must not appear again in the form complained of".[57][58]
Playrix was criticised by some employees after it removed discussion of the February 24, 2022 Russian invasion of Ukraine from Slack.[1] During the days following the invasion, the company deleted Slack posts by Ukrainian employees about the war. The company shut down Slack channels on March 3, 2022 after "outbursts of uncontrolled hatred between employees."[59][1] Co-founder Igor Bukhman defended the decision, and told Forbes, "The only thing we're asking of our employees during this crisis is that they keep our few official work channels solely for business communication."[59]
Hours after the invasion, Playrix put its approximately 1,500 Ukrainian-based staff on paid leave,[1][59] and in the following days the company provided hotlines to help Ukrainian employees evacuate the country.[1] By February 28, Playrix gave its 4,000 employees, including the 1,500 in Russia, a bonus equivalent to a month's salary.[1]
On March 11, 2022, Playrix's Ukraine-based subsidiary Hit Games donated $500,000 to the Ukrainian Red Cross.[60]
In October 2022, Playrix announced it was closing its offices and development operations in Russia and Belarus due to the war in Ukraine.[38]