Marketing and advertising campaigns
In 1990, Procter & Gamble Taiwan launched a new advertising campaign surrounding its new Pantene Pro-V formula, a combination of Pantene's vitamin formula and P&G's 2-in-1 technology. Pantene Pro-V was first introduced in Taiwan and a year later in the US and globally. Research results, compiled from markets around the world, led P&G to hypothesize that health positioning might provide the basis for a new worldwide hair care franchise. The research indicated that: Women believed the ideal standard for hair is "healthy". Women considered their own hair damaged and therefore believed that shine signaled health. Pro-vitamin formulation provided real support for claims. Advertising was developed around a health positioning and customized at the local level with the tagline, "Hair So Healthy It Shines." The new product, Pantene Pro-V was introduced in newly designed cylindrical shaped bottles. There were four lead countries involved in Pantene's Pro-V launch. Each communicated a different piece of the strategy and execution elements, as follows By 1994, following its launch in 55 countries, Pantene was the #1 hair care brand around the world with sales reaching over $1 billion. By 1996, it was still leading in 78 countries and by 1998, it was the leading shampoo in 90 countries.[8] Pantene was advertised as approved by Swiss Vitamin Institute.[9]
Currently, Pantene is widely available in much of the world. Maudy Ayunda, Priyanka Chopra, Selena Gomez, and Kelsea Ballerini are the current global ambassadors for Pantene.[10][11] Pantene ambassadors for specific countries include Nolwenn Leroy for Pantene France,[12] Anushka Sharma for Pantene India,[13] Urassaya Sperbund for Pantene Thailand,[14]Zhou Xun for Pantene Southeast Asia, Tang Wei for Pantene Southeast Asia, K-pop idols Yuri and Seohyun of Girls' Generation for Pantene Southeast Asia,[15] Gabbi Garcia for Pantene Singapore and Philippines,[16] Ellie Goulding for Pantene Australia, New Zealand and United Kingdom, Farah Ann Abdul Hadi for Pantene Malaysia and Brunei, Maudy Ayunda and Raline Shah for Pantene Indonesia,[17] Tini Stoessel for Pantene Argentina and Latin America (in Latin America it was renamed PanTini),[18] Gisele Bündchen for Pantene Brazil, Ana Brenda for Pantene Mexico, Stephanie Cayo for Pantene Peru, Evgenia Medvedeva for Pantene Russia and Neslihan Atagül & Demet Özdemir for Pantene Turkey.[19] Arashi's Kazunari Ninomiya appeared as a stylist for the 2025 campaign in Japan.[20]
From June 2006 to December 2018, Pantene and the Entertainment Industry Foundation operated the Pantene Beautiful Lengths' charity campaign in the United States, which allowed individuals to donate hair for women who lost their own due to cancer treatment.
In 2021, in an advertising campaign, the brand featured a young trans girl with her parents, a lesbian couple.[21][22]
- United States: a television campaign was developed using an authoritative spokeswoman and showing the transformation of the model's hair;
- Taiwan: dramatized the end-result - the shine (a very powerful end benefit in this part of the world);
- France: dramatized the vitamin capsule ingredient story;
- United Kingdom: demonstrated product efficacy via the hair root demonstration.