First week
On 24 October 2023, the First Phase Inquest hearing commenced in Christchurch, which would focus on the first nine issues identified in the scope decision as well as whether Al Noor Mosque's emergency exit had malfunctioned during the attack.[29] This inquest is expected to last for six weeks and will involve 140 interested parties. Coroner Windley is expected to examine a large amount of evidence including nearly 3,000 documents, 4,750 images, 2,720 audio files, and over 80 hours of video.[6][33] While Tarrant had initially successfully applied to participate in the Inquest as an interested party, he subsequently withdrew his application.[6]
On 25 October, the Inquiry heard evidence that a parliamentary staffer had called the Police after receiving an emailed copy of Tarrant's manifesto. The Police call-taker had categorised the emergency call as a "priority 2," meaning that it received lesser attention than calls related to the Al Noor mosque and Linwood Islamic Centre shootings, which received "priority 1" classifications.[34] That same day, the then deputy prime minister and New Zealand First leader Winston Peters alleged on social media platform X that Prime Minister Ardern had kept secret that her office received information about the 15 March terrorist attacks before they took place. The Prime Minister's Office described Peters's tweet as "completely inaccurate" and urged him to remove the post and apologise.[35]
On 26 October, the Inquiry heard testimony from a 111 call-taker who had received the parliamentary staffer's call regarding the gunman's manifesto. The 111 call-taker was a new recruit who was on their third or fourth shift on 15 March 2019. That same day, the Inquest heard that the Police had not immediately dispatched personnel to the Linwood Islamic Centre despite being told that the mosque was a potential target during an emergency call.[36] On 27 October, the Inquest heard testimony from the 111 call-taker's supervisor who defended the Police's decision not to raise the priority level of the emergency call regarding the mosque attack. That same day, 111 call-taker Constable Dara Taylor testified that Police would have dispatched forces to evacuate Linwood Mosque had the mosque shooting emergency call been given a "priority 1" classification. Taylor had been unaware of the parliamentary staffer's 111 call until four days after the shootings.[37]
Second week
On 30 October, the Inquest heard testimony from an Armed Offenders Squad (AOS) officer who had responded to the shooting at Al Noor Mosque, operations commander Detective Superintendent Darryl Sweeney, and senior police communicator Bret Watkins. Sweeney admitted mistaking a delayed livestream feed for an actual attack while Watkins admitted that the priority level of the 111 call relating to the Christchurch attack should have been upgraded.[38] On 31 October, the Inquest heard testimony from Sergeant Aaron Reid, who admitted that Police lacked experienced dealing with such mass shooting events and that a panicked radio transmission had caused confusion in the Police response to the shootings.[39]
On 1 November, the Inquest heard testimony that members of the Armed Offender Squad and paramedics had delayed providing first aid to victims at Al Noor Mosque due to fears that the gunman was still at large.[40] On 2 November, the Inquest heard further testimony about the first aid response provided by Police and St John Ambulance. One senior paramedic had also entered Al Noor Mosque to render assistance to victims despite St John's policy against entering unsafe scenes. In addition, local resident Len Peneha, who lived near Al Noor Mosque, testified about his encounter with the gunman.[41]
Third week
On 6 November, an AOS member testified that he had requested more ambulances due to the large number of casualties at Al Noor Mosque. In addition, he testified that Tarrant has sped past his vehicle at a traffic light stop.[43] On 7 November, Ambulance officer Craig Stockdale disputed Police claims that St John Ambulance had been slow to respond to the shootings at Al Noor Mosque. That same day, a senior Police officer testified that Police were unaware that badly injured victims had been left in Al Noor Mosque and only found out several days or weeks later.[44] On 8 November, Stockdale testified that paramedics were overwhelmed by the sheer number of casualties at Al Noor Mosque, many of which needed hospital attention.[45] On 9 November, Police Constable Coral-Ann Bowler testified about the emotional impact on Police responding to the shootings at Linwood Islamic Centre.[46] On 10 November, the Inquest heard that AOS personnel used their own vehicles to evacuate the wounded at Linwood centre since ambulances were held up at Al Noor Mosque. An AOS member testified that AOS personnel were unaware of a "load and goal strategy."[47]
Fourth week
On 13 November, the Inquest heard testimony from an Australian police officer that paramedics spent six minutes on the road while he and AOS members persuaded them to proceed to Linwood Islamic Centre. Critical care paramedic Dale Muller disputed the police officer's account and defended the response of St John's Ambulance and other emergency staff.[48] On 14 November, Superintendent John Price, who served as Police district commander at the time of the mosque shootings, testified that no amount of training could have prepared Police personnel for the scale of the mosque attacks and stated that minority communities had a higher risk of being attacked. In addition, Muller denied that he and his colleagues needed to be convinced to head to Linwood but acknowledged that he should have done more to obtain information about the situation they were facing.[49]
On 15 November, the Inquest heard a transcript of the two police officers who arrested Tarrant. Tarrant had also claimed that he had bombs in his car and that he was part of a group of ten shooters. In addition, a second specialist paramedic Karen Jackson denied that paramedics had been reluctant to enter the Linwood Islamic Centre following the shooting.[50] On 16 November, the Inquest heard recordings of Police communications at the time of the mosque shootings. The District Command Centre had ordered all Police staff in Christchurch to keep the city safe and to prepare for a possible attack in Ashburton.[51]
Fifth week
Following a one-week recess, the Inquest resumed on 27 November. Dr Graham Whitaker, a general practitioner from the nearby Linwood community health clinic, defended the work of emergency first aid responders, stating that they were responding to "an unprecedented situation."[52] That same day, Senior Sergeant Roy Appley was questioned by counsel assisting coroner David Boldt about the coordination between Police and St John Ambulance staff responding to the Linwood mosque attack. Appley denied there had been a breakdown in communications between Police and ambulance staff during the events of 15 March.[53] On 28 November, a senior police tactical operator testified that AOS members had expressed frustration at the perceived delayed response of ambulance staff in responding to their calls for help at Al Noor Mosque. That same day, Appleby acknowledged that Police were unaware of St John's safety concerns about the Linwood site and said that he would have reassured the St John's that it would have been safe to deploy parademics.[54]
On 29 November, former St John dispatcher Dawn Lucas gave evidence relating to her accidentally alerting Police to an active shooter event at the Christchurch Hospital's emergency department. Lucas had misheard a transmission that people with gunshot injuries had arrived at the hospital's emergency department, thinking that it meant a shooting was occurring in the hospital. Lucas subsequently alerted her supervisor about the mistake.
Sixth week
On 4 December, the Inquest heard testimony from St John's duty centre manager Bruce Chubb. The Inquest was also played audio recording of a call with 20 other St John's leaders discussing the response to the attack. Chubb conceded that St John's was not in constant communication with the Police but denied there had been a communication breakdown between the two organisations.[58] On 5 December, the Inquest heard testimony from Linwood survivor Saira Patel, whose husband Musa Patel perished due to injuries sustained during Tarrant's attack. During questioning, Chubb also acknowledged that St John's had not been aware about the whereabouts of its Special Emergency Response Team (SERT) personnel during the attacks. While no SERT personnel were present at Al Noor Mosque, two SERT paramedics responded to the Linwood shooting.[59]
On 6 December, an AOS commander testified that emergency services would be trialling a new Public Safety Network in 2024 to improve communications between Police and ambulance services in response to the communications breakdown between Police and St John's during the Christchurch mosque shootings.[60] On 8 December, a senior Police sergeant testified that the lack of a Police Eagle helicopter presence in Christchurch had hampered the Police response to the mass shootings. The officer testified that a helicopter would have enabled Police to track down the terrorist faster. In addition, an AOS commander testified that Police would not have been able to respond to Linwood Islamic Centre within the seven minute timeframe of the manifesto's release.
Seventh week
On 11 December, British counter-terrorism expert Julian Platt testified that Police could have stopped the attack against Linwood Islamic Centre had they been aware of the threat against it. While Platt praised the swift Police response to the shooting at Al Noor Mosque, he criticised the decision by a Police call-taker to categorise a call from a Parliamentary staffer identifying Linwood mosque as a potential target as a "Priority Two" event. Platt was also critical of the decision to deploy Armed Offender Squad personnel from Al Noor mosque to Linwood Islamic Centre, stating that they should have been replaced by reinforcements so that the wounded were not left unattended at Al Noor Mosque.[62] On 13 December, the Inquest heard testimony from six medical professionals including US-based emergency medical expert Dr John Hick, US trauma surgeon Dr Andre Campbell, New Zealand forensic pathologist Dr Martin Sage, British-based Professor Charles Deakin, British-based Professor of forensic pathology Guy Rutty. The medical professionals were questioned whether medical intervention could have saved the lives of five victims: Ramiz Vora, Farhaj Ahsan, Tariq Omar, Zekeriya Tuyan and Musa Patel. That same day, Fire and Emergency New Zealand (FENZ) commander Brendan Nally defended the organisation's decision not to deploy firefighters in response to the mass shootings, stating that they were not trained to deal with armed shooter incidents and did not have access to ballistic protection. Nally also told the Inquest that a FENZ representative was present at the Police District Command Centre and provided regular updates to a manager.[63]
On 14 December, Dr John Hick testified that delays and confusion in mass shooting events like the Christchurch terror attack were not uncommon. He also said that the fatalities and injured would have place a strain on the local hospital system and ambulance respondents.