2013–2015: Launch, early years
Cash App was launched by Block, Inc. (then named Square, Inc.) on October 13, 2013.[9][2] It was originally branded as Square Cash.[8] It aimed to help users send money to one another with a debit card via email or text message, regardless of what bank each party used.[10][7] Block's cofounder Jack Dorsey and Brian Grassadonia contributed to the product creation.[11][12] Square Cash allowed users to send up to $2,500 a week in several transactions or all at once, and worked only in the U.S. It was meant only for person-to-person money transfers, and not for online or off-line shopping.[7]
In August 2014, Block said that Square Cash users had sent "hundreds of millions of dollars" to one another.[10]
In March 2015, Square introduced Square Cash for businesses. This allowed individuals, organizations, and business owners to create a unique username to send and receive money, known as a $cashtag.[13]
2016–2020: Feature additions
In September 2016, Cash App announced a guarantee of "instant deposit" for the money received via Cash App, if the user agreed to pay a 1% fee. Users would otherwise see deposits post to their Cash App account on the next business day. Block also introduced virtual payment cards that allow Cash App users to make purchases on websites and apps using money stored in the app.[14]
In January 2018, Cash App added support for bitcoin trading.[15][16]
In October 2019, Cash App added support for stock trading to users in the United States.[17]
In November 2020, Square announced it was acquiring Credit Karma Tax, a free do-it-yourself tax-filing service, for $50 million and would make it a part of its Cash App unit.[18]
2021–present: Growth, U.S. focus
In 2021, Block announced an extension of the Cash App service to people over 13 years old for depositing and spending money or sending it to friends. Minors would not have access to investing or bitcoin features, however, and would still need their parent or guardians’ permission and significant oversight to use the app.[19]
According to a Pew Research Center report in September 2022, Cash App was found to have been used at least once by 26% of U.S. adults. The report also stated that lower-income adults were the most likely to use the app over other payment apps.[20]
In August 2023, Block announced a closure of Cash App's operations in the European Union under the "Verse" brand, citing a lack of growth and profitability in the market.[21] On September 7 and 8, 2023, Cash App experienced a service outage, affecting peer-to-peer payments and cash card purchases for thousands of users. Block stated on September 8 that the service was restored successfully by that day.[22][23]