Bess Eaton or Bess Eaton Management LLC is a small chain of coffee shops based in Rhode Island and Connecticut, serving doughnuts, bagels, and muffins. It started in 1953, grew to over 50 shops throughout southern New England, was sold to other chains following bankruptcy in 2004. The chain reopened in 2011 under new ownership. As of 2023, there are three locations: two in Rhode Island and one in Connecticut.
History
The Bess Eaton Donut Flour Company was founded in 1953 by Angelo (Bangy) Gencarelli Jr. and was known for its coffee and hand-cut donuts. The corporate headquarters were located in Westerly, Rhode Island, with up to 56 retail shops spread between Rhode Island, Massachusetts, and Connecticut. At one time, it was Rhode Island's seventh largest private employer of 750 workers and 650 workers at the chain's sale. Throughout the chain's 50-year history, the company was privately held by the Gencarelli family. In the last year of operations, the firm was focusing on wholesale business and non-store locations to boost profits, but ultimately was sold to Tim Hortons of Canada. Leading up to the company's sale, then CEO, Louis A. Gencarelli, Sr., made headlines printing Biblical scripture verses on the company's cups and product packaging.
2004 closing
In its last decade of operation, the Bess Eaton Donut Flour Company faced many internal difficulties, including claims from its own management of financial improprieties.