Acquisitions
Since its founding in 1987, 8x8 has made several acquisitions of other companies within the VoIP, cloud services, contact center, and video conferencing industries.
In May 1999, 8x8 acquired Odisei[25][26] This was followed, in May 2000, with the acquisition of U|Force,[27] to acquire network and server VoIP technologies.[28][29]
In May 2010, 8x8 acquired Central Host, a California-based managed hosting company.[30] In June 2011, the company announced the acquisition of Zerigo, a Colorado-based cloud services company.[30] In September 2011, 8x8 acquired Contactual, a hosted contact center company. In 2013, it acquired United Kingdom-based Voicenet, another cloud services company.[31]
In May 2015, 8x8 acquired privately held UK-based DXI Ltd., a cloud-based contact center solutions vendor for $26 million in cash and stock. The same month, 8x8 announced the acquisition of MarianaIQ (MIQ), to transform both employee and customer experience.[32] The following month, the company acquired assets of the privately held Quality Software Corp. (QSC) as well as two affiliated companies.[33]
In October 2018, 8x8 acquired Jitsi, an open source tool for chat and video conferencing, from Atlassian.[34] In July 2019, it acquired Wavecell, a CPaaS (communications platform as a service) provider headquartered in Singapore.[35] In January 2020, 8x8 acquired the Finnish startup, callstats.io, a SaaS call quality monitoring service that measures call quality in WebRTC apps.[36]
On December 1, 2021, then-CEO Dave Sipes announced the company intended to acquire Fuze, a CCaaS (contact center as a service) mobile marketing and messaging company for enterprise.[37] The acquisition was publicly confirmed on January 18, 2022.[38][39] In January 2026, it was announced that 8x8 had acquired Singapore-based Maven Lab, expanding its reach within the APAC region.[40]
