Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
Chengdu branch hygiene management problems exposed; ordered to suspend operations for rectification and fined
In June 2026, Chengdu High-tech Zone authorities investigated the Vienna Hotel on Zhonghe Avenue and found irregular management of the linen room and that some employees' health certificates had not been renewed in a timely manner. The hotel was warned and fined, ordered to suspend operations for rectification, and personnel were disciplined. Media allegations about toothbrush cleaning are stated separately from the regulator's actual findings.
2022
Ruijin branch failed to comply with epidemic prevention and control rules; responsible person fined
In January 2022, police in Ruijin, Jiangxi, fined the responsible person and issued a rectification notice because a Vienna Hotel failed to comply with epidemic prevention rules. The entry is limited to the hotel involved in that location.