Zeekr controversies

In-car emergency mechanical handles difficult to identify and operate; 92,658 vehicles recalled

In August 2026, Zhejiang Geely recalled 92,658 Zeekr 007 and X vehicles. The emergency mechanical handles are close in color to the interior, making them difficult to identify and operate, and may affect escape and rescue in situations such as severe collisions causing low-voltage system failure; the company added warning labels and introduced an OTA strategy to lower windows after accidents.

Zeekr 7X catches fire at public charging station in Ningbo

Safety incident

A Zeekr 7X vehicle experienced an overheating incident and caught fire at a public charging station in Ningbo. Zeekr said on the evening of August 9 that the fire department responded, no casualties occurred, and the cause is under investigation. Zeekr added that preliminary checks showed the vehicle had recently been in a serious collision and had not been inspected or repaired through an official authorized service center.

Zeekr vehicle overheating incident in Ningbo

Safety incident

A Zeekr vehicle experienced an overheating incident at a charging station in Ningbo. According to Zeekr, the vehicle had recently been involved in a serious collision and had not been inspected or repaired at an officially authorized service center afterward. The cause of the incident remained under investigation, and no injuries were reported.

Repeated short-term model updates trigger existing owners' rights action and disclosure controversy

In August 2024, models such as the Zeekr 001 were updated again within a short period, triggering dissatisfaction among existing buyers over purchase information, upgrade benefits, and communication methods; some owners went to the headquarters to seek redress. The company explained changes in R&D and intelligent driving solutions and provided relevant benefit explanations. This entry records a product update controversy and does not find that all facelifts were illegal.

ZEEKR 001 customers challenge pricing and product claims

Public backlash

A report said ZEEKR 001 customers had collectively sought to defend their rights, raising concerns about vehicle configurations, pricing and the gap between advertised capabilities and the delivered model. The article also reported that several models' prices increased after the company stopped accepting 2021 intention deposits on June 15.

Zeekr withdraws and replaces spoiled mooncake gift boxes

Corrective action

Zeekr stated that some mooncakes in its Mid-Autumn gift boxes had deteriorated and could be unsafe to eat. The company stopped distribution, asked recipients not to eat them, arranged the retrieval and replacement of boxes already sent, and apologized.

Zeekr said some mooncakes in its Mid-Autumn gift boxes had deteriorated and could be unsafe to eat. It stopped distribution, asked recipients not to eat them, arranged retrieval and replacement of boxes already sent, and apologized.

Zeekr owners protest over vehicle specifications and delivery

Public backlash

The article reports that Zeekr owners protested over issues including the Zeekr 001's charging specifications and delayed deliveries. Zeekr CEO An Conghui apologized and said the company would cover the national subsidy price difference for users whose deliveries were delayed until 2022.