Douyin controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Personal-information collection and use concerns
China’s cyberspace regulator named Douyin among applications accused of unlawful or non-compliant collection or use of personal information and required rectification. The episode reflected broader regulatory scrutiny of large internet platforms rather than a finding limited exclusively to Douyin.
2021
Douyin explains Yuan Longping account registration
Company response
In January 2021, Douyin issued a statement explaining the registration process for an account named "Yuan Longping, Chinese Pioneer." According to the statement, the Qingdao Sea Rice Research and Development Center provided authorization and identity materials for the account. Douyin said that subsequent handling of the account would respect the wishes of Yuan Longping and his team. The statement addressed the process by which the account was registered and indicated that further decisions about the account would take the views of Yuan Longping and his team into account.
Douyin issued a statement explaining the process for registering the account named “袁隆平中华拓荒人,” including that Qingdao Sea Rice Research and Development Center provided authorization and identity materials. Douyin said subsequent handling of the account would respect Yuan Longping and his team's wishes.
Company response
Clarification — 抖音
11日,抖音发布一则说明:
Source excerpt
我们对袁隆平院士充满敬意,该账号的后续处理,将完全尊重院士及其相关工作团队的意见。特此说明。
11日,抖音发布一则说明:
今日,有媒体报道称,袁隆平院士入驻抖音,“其本人并不知情”。现将袁隆平院士抖音官方账号“袁隆平中华拓荒人” 入驻过程说明如下:
2021
Chinese regulators fine Douyin over content
Fine or penalty
In January 2021, Chinese regulators fined Douyin, the Chinese version of TikTok, the maximum penalty following an investigation. According to the source, the investigation found that the platform was spreading content described as "obscene, pornographic and vulgar." The fine was reported as part of Beijing's continued cyberspace crackdown. The source did not specify the amount of the penalty or any further outcomes.
Chinese regulators fined Douyin the maximum penalty after an investigation found it was spreading content they described as “obscene, pornographic and vulgar.”
Source excerpt
Douyin, owned by Chinese tech giant ByteDance which also operates TikTok, was fined the maximum penalty for spreading “obscene, pornographic and vulgar information”, the National Office Against Pornographic and Illegal Publications said in a statement on Friday.
2021
Douyin sues Zhihu over hot-list content
Lawsuit filed
In a dispute noted in 2021, Douyin filed suit against Zhihu in the Beijing Internet Court. Douyin alleged that a topic on Zhihu's hot list and the answers under it contained false information that defamed Douyin. In its claims, Douyin sought deletion of the content, publication of an apology, and compensation for economic loss. The available account identifies the parties, the court, and the relief requested, but does not state a ruling or outcome.
Douyin sued Zhihu in Beijing Internet Court, alleging that a Zhihu hot-list topic and answers contained false information that defamed Douyin, and seeking deletion of the content, an apology, and compensation.
Source excerpt
抖音认为,知乎热榜上的话题回答存在多处诋毁抖音的不实信息,请求法院判令知乎删除相关内容、刊登道歉声明并赔偿经济损失。
【TechWeb】9月28日消息,据报道,今日,在北京互联网法院起诉抖音,案由为名誉权侵权。
2021
Douyin and Kuaishou fined over micro-loan advertisement
Fine or penalty
A branch of China's State Administration for Market Regulation fined Douyin and Kuaishou 200,000 yuan each for publishing an advertisement that authorities said violated China's advertising law and encouraged excessive consumption.
Source excerpt
have each been slapped with a 200,000 yuan (US$31,088) fine by regulators for publishing a controversial Kuaishou Technology advertisement that encouraged “excessive consumption”
The fines were handed on October 11 by a branch of the (SAMR), in the Haidian district of Beijing, for violating China’s advertising law
2021
Douyin removes videos following Tencent copyright complaint
Company response
Douyin said it promptly took down more than 8,000 videos complained about by Tencent after Tencent submitted relevant exclusive copyright documentation.
Source excerpt
由于腾讯提交了相关独家版权证明,抖音及时下线了超8000个被投诉视频。
2021
Jin Dong’s online infringement case against Douyin’s operator
Lawsuit filed
A network-infringement liability case between Jin Dong and Beijing Weibo Vision Technology Co., Ltd., Douyin’s operating company, was publicly disclosed. The case was scheduled for an open hearing on May 26; the source does not state when the lawsuit was filed.
Source excerpt
据企查查数据显示,近日,靳东与抖音运营公司北京微播视界科技有限公司网络侵权责任纠纷案被公开,经办法院为北京互联网法院,该案将于5月26日公开审理。
2021
Tencent denied Douyin’s allegations
Company response
Tencent responded to Douyin’s antitrust lawsuit by saying it had not received the relevant materials and that the allegations were untrue and maliciously fabricated. Tencent also said it would continue to file lawsuits over alleged violations by ByteDance and related companies.
Company response
Denial — 腾讯
腾讯当晚发布声明回应称,暂未收到关于抖音起诉腾讯的相关材料,相关指控纯属失实,系恶意诬陷。
Source excerpt
腾讯还称,字节跳动及相关公司还存在诸多侵害平台生态和用户权益的违法违规行为,将继续提起诉讼。
腾讯当晚发布声明回应称,暂未收到关于抖音起诉腾讯的相关材料,相关指控纯属失实,系恶意诬陷。
2月2日,抖音在北京知识产权法院正式向腾讯提起反垄断诉讼,要求法院判令腾讯立即停止垄断行为,刊登公开声明消除不良影响,并赔偿抖音经济损失及合理费用9000万元。
2021
ByteDance sues Tencent over alleged monopolistic conduct
Lawsuit filed
ByteDance sued Tencent in Beijing, alleging that Tencent violated Chinese antitrust laws by blocking access to Douyin content on WeChat and QQ. ByteDance sought an order to stop the conduct and 90 million yuan in compensation. Tencent called the accusations false and malicious and said it had not received lawsuit materials.
Company response
Denial — Tencent
Tencent offers services to users and third-party products under the principles of fair competition and open collaboration, the company said in response to queries, adding that ByteDance's accusations are false and malicious.
Source excerpt
It's asking the court to order Tencent to cease its actions and pay 90 million yuan ($14m) in compensation.
Tencent offers services to users and third-party products under the principles of fair competition and open collaboration, the company said in response to queries, adding that ByteDance's accusations are false and malicious.
ByteDance sued Tencent Holdings over alleged monopolies in its WeChat and QQ platforms, escalating a feud between the leading Chinese social media giants..The TikTok owner filed a lawsuit in Beijing on Tuesday, claiming that Tencent had allegedly violated Chinese antitrust laws by blocking access to content from Douyin, the Chinese twin of its globally popular short video app, on WeChat and QQ.
2021
Tencent responds to Douyin lawsuit
Company response
Tencent responded to Douyin's lawsuit, saying it had not received the relevant materials and calling ByteDance's allegations false and maliciously fabricated. Tencent also said it would continue to file lawsuits.
Company response
Denial — 腾讯
腾讯傍晚发布声明称,暂未收到抖音起诉公司的相关材料,字节跳动的相关指控纯属失实,系恶意诬陷。
Source excerpt
据新浪财经、界面新闻报道,腾讯傍晚发布声明称,暂未收到抖音起诉公司的相关材料,字节跳动的相关指控纯属失实,系恶意诬陷。
“我们将继续提起诉讼。”
抖音方面主張,騰訊通過微信和QQ,限制用戶分享來自抖音的內容,構成了《反壟斷法》所禁止的「濫用市場支配地位,排除、限制競爭的壟斷行為」。
2021
Court transfers Douyin–Tencent competition case to Shenzhen
Ruling
The Fuzhou Intermediate People's Court ruled that the case concerning Douyin's unfair-competition lawsuit against Tencent should be heard in Shenzhen, and transferred it to the Shenzhen Intermediate People's Court. The underlying allegations remain allegations in the supplied report.
Source excerpt
抖音方面认为,腾讯利用平台优势实施歧视性待遇,专门拦截、屏蔽、限制抖音短视频在微信、QQ平台的分享与播放,违反了自愿、平等、公平、诚信原则,扰乱了市场竞争秩序,损害了抖音和消费者的合法权益,构成不正当竞争。
近日,福州市中级人民级法院对抖音诉腾讯不正当竞争案做出管辖权裁定,认定该案管辖权应按照微信、QQ开发者协议约定,归属协议签署地所在法院审理。根据此案标的,福州市中级法院将案件移送至深圳市中院审理。
2020
Douyin refunds a minor's livestream tipping payment
Company response
Douyin was reported to have refunded a livestream tipping payment made by a minor. According to reports, a 10-year-old had tipped a livestream host more than 100,000 yuan. Douyin said it had fully refunded the user on February 24. The platform also said it was checking the host's conduct and would permanently ban the host if violations were found.
After reports that a 10-year-old had tipped a livestream host more than 100,000 yuan, Douyin said it had fully refunded the user on February 24. The platform also said it was checking the host's conduct and would permanently ban the host if violations were found.
Company response
Refund or compensation — 抖音
抖音平台已于2月24日对相关用户进行全额退款。
Source excerpt
平台明文规定不允许未成年人向主播充值打赏,并且为了未成年的孩子提供了青少年模式,对于未经监护人允许的未成年人打赏一经核实予以全额退款。
近日有媒体报道,一名10岁儿童打赏了抖音主播10万余元。随后,抖音方面对此事进行了回应,并表示抖音平台已于2月24日对相关用户进行全额退款。
2020
Kuaishou sues Douyin over promoted search results
Lawsuit filed
Kuaishou's operating entity filed a lawsuit against Douyin's operating entity, alleging that searches for “快手” in a third-party app displayed Douyin's app as the top promoted result. Kuaishou sought an injunction against the conduct and RMB 5 million in compensation. The dispute concerns the display of promoted search results in a third-party application.
Kuaishou's operating entity sued Douyin's operating entity, alleging that searches for “快手” in a third-party app showed Douyin's app as the top promoted result and seeking an injunction and RMB 5 million in compensation.
Source excerpt
5月12日,海淀法院网发布案件快报称,因认为在第三方APP中搜索“快手”二字,置顶搜索结果为“抖音短视频”,快手开发及运营主体北京快手科技有限公司将北京微播视界科技有限公司诉至法院,要求其停止侵权行为,并索赔500万元。
快手起诉原因是,其在第三方应用商店“360手机助手”内输入“快手”二字,出现的搜索结果第一条并非“快手”产品,置顶搜索结果为“抖音短视频”APP,并且在应用程序名称右侧显示有“推广”标识,点击该搜索结果即可完成“抖音短视频”应用程序的安装及正常使用。
字节跳动官方表示,“今年年初,我们发现快手在百度、小米应用商店等平台推广中多次使用今日头条等相关产品品牌为快手产品导流。在相关应用商店搜索‘头条’,‘剪映’下载等,出现的均为快手下载链接,为了达到更好的导流效果,快手的下载链接甚至使用了今日头条的商标。”字节跳动已就此向快手提起诉讼。海淀法院已于3月6日立案。
2020
Douyin announces measures against food waste in eating-stream content
Company response
Douyin announced measures addressing food waste in eating-stream content on its platform. The company said it would penalize food-wasting behavior and display a prompt encouraging users to avoid waste and eat reasonably when they search for terms such as "eating broadcast" or "big eater." The announcement described penalties for wasteful behavior and a search-triggered reminder promoting reasonable eating, without detailing specific enforcement actions or outcomes.
Douyin said it would penalize food-wasting behavior on the platform and show a prompt encouraging users to avoid waste and eat reasonably when they search for terms such as “eating broadcast” or “big eater.”
Company response
Clarification — 抖音
抖音相关负责人表示,对浪费粮食的行为,一经发现,平台将在第一时间按违规程度进行处罚。我们呼吁广大用户珍惜粮食,当用户搜索“吃播”、“大胃王”等关键词时,将提示用户“拒绝浪费,合理饮食”。
Source excerpt
抖音相关负责人表示,对浪费粮食的行为,一经发现,平台将在第一时间按违规程度进行处罚。我们呼吁广大用户珍惜粮食,当用户搜索“吃播”、“大胃王”等关键词时,将提示用户“拒绝浪费,合理饮食”。
2020
Douyin and other livestreaming platforms respond to food-waste concerns
Company response
Douyin, Kuaishou and Douyu described platform measures in response to reports of food waste in livestreams. Douyin said it would penalize food-wasting behavior and added search prompts; Kuaishou said it would remove works, shut down livestreams or ban accounts for specified behaviors; Douyu said it would strengthen review of food-related livestream content.
Stated objective. Douyin said the search prompts call on users to cherish food; Kuaishou said it opposes catering waste and advocates thrift; Douyu said it aimed to prevent catering waste and create a healthy livestreaming environment.
Company response
Clarification — 抖音
针对“大胃王吃播浪费严重”的报道,抖音方面回应称,对浪费粮食的行为,一经发现,平台将在第一时间按违规程度进行处罚。
Remediation — 抖音
抖音已关注到网上舆情,并将客户端搜索设置里的“吃播”、“大胃王”等关键词的检索内容进行了“拒绝浪费,合理饮食”的提示,呼吁用户珍惜粮食。
Clarification — 快手
此外,快手方面回应称,一旦发现用户创作中有暴饮暴食,以假吃、催吐、宣扬量大多吃等方式博眼球的行为,将根据情节严重程度,给予删除作品、关停直播、封禁账号等处罚
Clarification — 斗鱼
同在昨日晚间,斗鱼方面回应称,将积极响应中央相关号召,加强对之后的美食类直播内容审核,杜绝餐饮浪费行为,共创风清气朗的直播氛围。
Source excerpt
昨日晚间,针对“大胃王吃播浪费严重”的报道,抖音方面回应称,对浪费粮食的行为,一经发现,平台将在第一时间按违规程度进行处罚。
昨日早些时候,央视新闻报道称,现在有些所谓大胃王吃播秀,存在浪费粮食的行为,有的甚至吃了再把食物吐掉。
同在昨日晚间,斗鱼方面回应称,将积极响应中央相关号召,加强对之后的美食类直播内容审核,杜绝餐饮浪费行为,共创风清气朗的直播氛围。
2020
Court orders Douguan Jia and Boshang Jia to stop operating software targeting Douyin
Ruling
The Guangzhou Intellectual Property Court issued an injunction ordering the operator of Douguan Jia and Boshang Jia to immediately stop selling, operating, publicizing, and promoting the software, which was configured specifically for Douyin. The article reports that Douyin had sued the operator earlier that year.
Source excerpt
近日,广州知识产权法院发出禁令,要求“抖管家”“播商管家”运营方广州泽梦通信科技有限公司(下称“抖管家公司”),立即停止销售、运营、宣传、推广上述专门针对抖音进行功能设置的软件。
近日,广州知识产权法院发出禁令,要求“抖管家”“播商管家”运营方广州泽梦通信科技有限公司(下称“抖管家公司”),立即停止销售、运营、宣传、推广上述专门针对抖音进行功能设置的软件。法院同时要求,抖管家公司须立即采取措施,停止相关软件的使用、运行。