Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
17 Outlets Named in Notices in 8 Months; Beijing Store Fails Tableware Disinfection Test
In September 2023, Beijing market regulators reported food safety issues at 31 catering companies; Zhang Liang Malatang's Beijing Donghuashi store was ordered to rectify and warned because its tableware disinfection failed. Media tallies showed that 17 of its stores had been named in notices within eight months, and a franchisee had previously sold fake mutton. The brand's ability to control franchisees continues to be questioned.
2022
Kitchen Smoking, Barehanded Food Handling Exposed in Undercover Store Visits
In May 2022, media undercover visits to multiple Zhang Liang Malatang stores in Zhengzhou and Wuhan found employees smoking in the kitchen, grabbing food barehanded, disinfection cabinets not powered and merely nominal, ingredients not fresh, expired health certificates, and other problems. In April of the same year, a store in Longhui County, Hunan, was fined RMB 7,000 and had its soup base confiscated for using expired soup base. Food safety management at the brand's franchise stores came under widespread questioning.