Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
DaDa English responds to administrative penalty and says it completed rectifications
Company response
DaDa English said it accepted the administrative penalty, would investigate the relevant issues, and had completed rectifications to the promotional content and price labeling at issue. The article reports that authorities found false or misleading commercial promotion and deceptive pricing practices among the cited conduct.
Company response
Investigation — 哒哒英语
Remediation — 哒哒英语
所涉不当宣传内容、价格标识已经全部完成整改。
Source excerpt
上述行为属于虚假或引人误解的商业宣传行为，违反了《中华人民共和国反不正当竞争法》第八条第一款规定。
就上海市普陀区市场监督管理局行政处罚决定发表回应，表示诚恳接受上海市市场监督管理局的处罚决定，对相关问题展开彻查，所涉不当宣传内容、价格标识已经全部完成整改。
2021
Chinese market regulator fines four tutoring brands
Fine or penalty
China's State Administration for Market Regulation deployed enforcement action through the Shanghai market regulator, which imposed penalties on DaDa English, Zhangmen 1-on-1, Wall Street English and Only Education; the combined fines were RMB 10 million. The brands said they accepted the penalties and described corrective steps concerning promotional content, price displays or other issues.
Company response
Investigation — 哒哒英语
对相关问题展开彻查
Remediation — 哒哒英语
所涉不当宣传内容、价格标识已经全部完成整改
Remediation — 华尔街英语
公司已着手对不合规的价格展示及市场宣传进行全面整改
Remediation — 精锐高端辅导
对存在的问题，我们已组织专人积极开展全面整改
Source excerpt
掌门1对1官方微博表示：诚恳接受监管部门处罚，对存在的问题进行逐项自查和全面整改。
华尔街英语官方微博表示：华尔街英语完全接受市场监管部门给予的相关行政处罚。公司已着手对不合规的价格展示及市场宣传进行全面整改
精锐高端辅导发微博表示：近日，我司收到《上海市普陀区市场监督管理局行政处罚决定书》，我司高度重视，对该处罚，我们诚恳接受；对存在的问题，我们已组织专人积极开展全面整改。
2020
Refund Delays, Forced Pay Cuts in Disguised Layoffs
In 2020, many parents complained that Dada English delayed refunds for one to three months, deducted fees at high-priced lesson rates leaving 'no refundable amount', and foreign teachers frequently missed classes; employees reported that base salaries were sharply cut and that refusing to sign pay-cut contracts could be treated as absenteeism. The company said this was 'organizational upgrading' and a salary structure adjustment.