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ZhongAn Online P&C Insurance Co., Ltd.

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Fined 1.45 million yuan over health insurance promotion, premium rates, and claims data issues

    In August 2021, ZhongAn Online announced it received a penalty from the China Banking and Insurance Regulatory Commission (CBIRC); a 2018 investigation found that sales wording for some of its health insurance products was inconsistent with facts, some premium rates exceeded approved or filed ranges, and claims data was inaccurate. The company was fined 1.45 million yuan, and then-general manager and other responsible persons received warnings and fines; the company said it had completed rectification.

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